1. This 5 Year Warranty upgrade applies to UK Mainland only.

2. The lifetime of a printer is defined as 5 years or the service life of the printer whichever comes first. 

The service life of the printer is 300,000 *images. 

This offer is for the TallyGenicom T8006e colour laser printer.

The **targets for engineer response times are: 

• Free 5 Year Onsite Warranty: 3 business days 
• Premium 5 Year Onsite Warranty: Next business day

3. You must register with TallyGenicom within 1 month of purchase of the printer.

4. The purchaser must agree to the following: 

• To use only TallyGenicom Branded Consumables (Proof of purchase in the form of invoices may be required. In the absence of such proof service call charges will be made and your contract terminated) 
• To carry out the cleaning processes described in the user manuals. 
• To receive promotional information from TallyGenicom. 
• To carry out periodic maintenance with free issue parts.
  (All maintenance kits and labour is free with Premium warranty)

5. The maintenance will be carried out after every 120,000 printed A4 pages.

• TallyGenicom will free issue one set of maintenance kits in the life of the printer. These will be dispatched once the end user makes a formal request. This request should be made with a copy of the printed “configuration page” from the printer to the Service Department at TallyGenicom Ltd. 
• Periodic maintenance requires use of screwdrivers. For those users in the lifetime warranty programme who do not want to get technically involved with the printer TallyGenicom offers: 

Premium Warranty 
or
Maintenance-service-visit 

6. Subject as hereinafter mentioned TallyGenicom would provide labour and materials to repair the equipment during the 5 year warranty or the service life, hereinafter called the agreement. Travel expenses are included in the extended warranty charge providing the location of the equipment is within the UK mainland. 

7. Repairs will normally be carried out at the location of the equipment but TallyGenicom reserves the right to return the equipment to a TallyGenicom Repair Centre for repair if they consider it necessary. 

8. This agreement does not cover service necessitated by malfunction of parts or attachments not manufactured or supplied by TallyGenicom or which have been supplied by TallyGenicom and modified other than by TallyGenicom. 

9. This agreement does not cover service necessitated by negligent or improper use of, or wanton damage by the customer or any third party to the equipment. 

10. This agreement does not cover service necessitated by use of out of specification stationery. 

11. This agreement does not cover work outside TallyGenicom’s normal working hours, which are 09.00 to 17.00 Monday to Friday inclusive, excluding any public/bank holidays. TallyGenicom neither guarantees nor implies the availability of service outside the said working hours. Any service provided outside the said working hours will be charged at TallyGenicom’s normal premium rates in force at that time and such charges are not included in the Agreement referred to.

12. For Premium onsite warranty the agreement charge is payable in advance beginning on the effective date. The customer shall not be entitled to call for any service to the equipment until the charge has been paid in full. 

13. The customer agrees with TallyGenicom as follows: (a) to provide access to the equipment at all reasonable times to TallyGenicom’s service personnel and vehicles to enable TallyGenicom to carry out service under the agreement. (b) To operate and care for the equipment as described in the makers or manufacturer’s published literature. (c) The customer shall make available to TallyGenicom all necessary drawings, handbooks, manuals and other technical data relating to the attached equipment and shall upon request and for the assistance of TallyGenicom in undertaking the agreement provide staff familiar with the customers program and/or applications. (d) The customer shall not perform nor attempt to perform or cause to be performed any repairs to the equipment during the Terms of this Agreement except as expressly authorised by TallyGenicom in writing. 

14. (a) TallyGenicom shall be liable for any damage to the equipment caused by negligence of its employees. (b) TallyGenicom shall not be liable for any loss of business or profits or for any other consequential loss or damage suffered by the customer or any third party arising from any act, default, omission, negligence or delay of TallyGenicom or it’s employees or from any defective or incorrect component or material supplied by TallyGenicom or from the equipment being out of action or incorrectly adjusted and any liability therefore is hereby specifically excluded. 

15. The customer shall give TallyGenicom 30 days previous written notice of any change to be made in the location of the equipment. Immediately on relocation of the equipment TallyGenicom shall be entitled to inspect the same and check that it is in good operating condition. Any repairs required to put the equipment in such condition shall be paid for by the customer at TallyGenicom’s prevailing service rates except for such repairs necessary to correct any faults which had been notified to TallyGenicom in writing prior to the relocation of the equipment.

16. This agreement is not transferable. 

17. The laws of England govern this agreement.

18. TallyGenicom is not responsible for failure to service due to cause beyond its’ reasonable control. 

19. The foregoing terms and conditions shall form the entire service agreement between TallyGenicom and the customer and shall not be varied by the terms and conditions of any order submitted by the customer for the repair and maintenance of the equipment. 

20. This warranty excludes parts and components that are termed as "consumable" or "supplies". The following are termed as "consumable" or "supplies". 

All four toner cartridges. 

• Fuser Unit 
• OPC Belt 
• Fuser Oil 
• Fuser Cleaning Roller 
• Waste Toner Pack 
• OPC Transfer Charge Corona