Support > Service - Support Packs

TallyGenicom Service/Repair Information

Don't leave it too late - It's Better to be Prepared for the Unexpected.
Take Out Reduced Rate Maintenance Cover Today.


  TallyGenicom Support Packs - 1 Year
When mission critical printers fail, the effect on a business can be damaging, so by taking out reduced rate TallyGenicom Maintenance Cover today you can help reduce the effects of downtime on your business and at the same time reduce the cost of ownership of your TallyGenicom printer.
  • The TallyGenicom Maintenance Cover offers an extremely high level of cover:
  • No limit to the number of claims under the cover 
  • All labour, travel and parts are covered 
  • Target next business day response 
  • TallyGenicom warranty is the only cover offered and approved by TallyGenicom in the UK 

TallyGenicom Maintenance covers all factory fitted mechanical and electronic components except:

  • Consumables, covers, replacement or worn out hammerbanks, fuser units, maintenance kits and the fitting of or faults arising from improper use. 

Your TallyGenicom Maintenance Cover also includes:

  • Access to Technical Support for assistance with the operation and application of your TallyGenicom printer 
  • Free of charge firmware upgrades for your Tally/Genicom/TallyGenicom printer 
  • Access to one national call centre - one telephone number to call for all your service and support requirements 
  • Internet call logging available 
  • Continued reassurance of TallyGenicom's support for a further 12 months*

To start your cover, visit tgshop.co.uk where you can check prices or order maintenance cover for your printer online.

We look forward to welcoming you twelve months of peace of mind printing, courtesy of TallyGenicom.


  *TallyGenicom Support Packs
Extended Warranty - 3 Years

All printers that are supplied with a standard on site warranty can be upgraded to a three year onsite warranty. Extended warranty should be purchased either with the printer or within 30 days of purchasing the printer. Extended warranty can be purchased directly from TallyGenicom or from your preferred supplier, visit tgshop.co.uk for pricing or to order maintenance cover online.

 
  Multi Vendor Support Packs

TallyGenicom offers a true multi vendor support service for most printer manufacturers including Brother, Compaq, Fujitsu, Genicom, HP, IBM, Lexmark, Oki, Printronix, QMS Minolta, Samsung and Xerox. 

Please contact our Call Centre on 0870 872 2888 or email us for further information.

 

 

 
 
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