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World Class Printer Service

TallyGenicom Printer Service/Repair Information

TallyGenicom Customer Support is a national service provider. Through our own strategically placed engineers we provide on site service throughout the UK mainland and return to base service at our Repair Centre in Basingstoke, Hampshire.

We provide printer service to end users, OEMs, distributors, VARs, TPMs, module repair companies, print head repair companies, etc.


  Service & Repair Offerings
Onsite Service
  • On site warranty. Next day response for Line and Colour Laser Printers
  • Extended three year warranty option for new printers
  • On site maintenance contracts that are flexible and will meet your requirements
  • Response options of either 8 or 24 hours
  • All repairs carried out by TallyGenicom engineers 
  • Ad hoc repairs 
  • Email: service@tallygenicom.co.uk
Repair Centre
  • Print head fixed price repairs
  • Guaranteed 100% repair yield for most print heads
  • Six month warranty 
  • Print head repairs for other manufacturers' printers 
  • PCB fixed price repairs 
  • Whole unit fixed price repairs 
  • Fastrak repair option with a lead time of five business days or less 
  • Email: repairs@tallygenicom.co.uk  

When you purchase a new TallyGenicom product you will get support from one of the world's leading printer manufacturers. We are committed to offering the highest standards of after sales service and support.

Multi Vendor Support
TallyGenicom offers a true multi vendor support service for most printer manufacturers including Brother, Compaq, Fujitsu, Genicom, HP, IBM, Lexmark, Oki, Printronix, QMS Minolta, Samsung and Xerox. 

Knowledge and Experience
Our knowledge and experience on TallyGenicom products is second to none. Our staff are TallyGenicom trained and are experienced in dealing with all TallyGenicom products. Only our engineers have the experience and knowledge of the very latest TallyGenicom technology to provide the best after sales care for your product.

Call Control
Our Call Controllers will handle your call from start to finish and are trained to provide total satisfaction and are able to quote you pricing for fixed price repairs and for maintenance contracts.

By choosing TallyGenicom service you are assured of the very highest standards in terms of expertise and commitment.

Please call us first with your repair requirements and we will deal with your query fast and effectively.


  Online Warranty Registration

  Warranty Statement

Warranty Policy
Find out what the warranty is on TallyGenicom printer products. Click HERE to view a list of printer models currently serviced and to identify the technology of your printer.


 
 
  Reference Centre
Place a service call
Printer registration
TallyGenicom support packs
Service/repair price list
Warranty UK
 

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